Frequently Asked Questions

Daimenu offers a separate cart for each merchant. When you navigate back to the merchant list, the cart icon disappears from the header because you can have multiple carts as you browse through different merchants. Each merchant's cart is independent.

Your cart is fully reactive - you can even modify items directly from the checkout page without going back to the menu.

The badge on the cart icon shows the number of unique products, not the total quantity. For example, if you add Tarator 5 times, the cart badge will show 1. However, on the product list page, each product displays its own badge with the total quantity - so you'd see 5 for Tarator there.

If you add the same product but with different supplements (e.g. Tarator with walnuts), it's treated as a separate item. So your cart badge would show 2, while the product badge on the menu would show the combined total count for that product.

Products can have different size/quantity options or a fixed one. Products can also have supplements, which may have their own quantity options. Any of these choices can affect the price, and the price impact is always clearly indicated so you know exactly what you're paying.

You can view all your orders from the Orders section in your profile. To get there, click on your profile icon in the header and select "Orders" from the menu, or navigate to your Profile and open the Orders tab.

Each order shows its current status, details, and any notes. You'll also receive in-app notifications and email updates whenever the merchant changes your order status.

You can add and manage delivery addresses in two ways:

• From your Profile - Go to Profile and manage your addresses there. When adding an address from your profile, you can choose any town.
• Directly during checkout - You can add a new address without leaving the checkout page. It will be saved to your profile automatically and can be used for the current order right away. Note that when adding an address during checkout, the town is restricted to the merchant's town.

You can set any address as your default, edit existing addresses, or remove ones you no longer need.

Some merchants define a strict delivery area - they've set a maximum distance they can deliver to. For these merchants, we need your exact location coordinates to verify that your address falls within their delivery zone.

If your address is within the supported area but was saved without map coordinates, you'll be asked to pin your location on the map to confirm it's valid for that merchant's delivery.

Please be accurate when placing your pin - if your address is outside the delivery area, the merchant has the right to decline the order after it's been placed.

Your location is used only to show you the most relevant information. We need your town to display the best available merchants near you. Sharing your location is completely optional - you can always select your town manually instead.

We keep you informed through multiple channels:

• Email notifications - You receive emails for order confirmations and status changes.
• In-app notifications - Live notifications appear in the app whenever the merchant updates your order status or leaves a comment.
• Orders section - Visit the Orders section in your profile at any time to see the current state of all your orders.

If you ever need more information, you can always contact the merchant directly - their phone number is displayed at the top of their menu page.

Absolutely. We use Stripe - one of the most trusted and widely used payment processors in the world. Depending on your device, you can pay by card, Google Pay, or Apple Pay. All payment data is handled exclusively by Stripe. We never store, process, or have access to any of your payment information.

Don't hesitate to contact us about any bad practice from a merchant. We will always support both sides for honest relationships and the best experience for everyone. You can reach us at support@daimenu.com.

We're a new platform and while we offer a great experience for merchants, we haven't yet established operations in every town. Our goal is to cover the entire country - and why not, expand across different countries too.

So if you're feeling hungry right now - trust us, we're even more hungry to work with partners in every town. Everyone is welcome to join, and we're actively growing every day!